Privacy Policy
Royal Islamabad Golf Club & Resort
Last Updated: December 29, 2025
At Royal Islamabad Golf Club & Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you interact with our website, membership services, hotel bookings, events, or any other facility.
By accessing or using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
-
Personal Information
Name, contact details (email, phone, address), date of birth, nationality, CNIC/Passport number, membership details, payment information (processed securely via third-party gateways). -
Usage & Technical Information
IP address, browser type, device information, pages visited, time spent, cookies, and analytics data (via Google Analytics or similar tools). -
Membership & Booking Information
Preferences, booking history, event participation, golf scores (for members), dietary requirements, and special requests.
2. How We Use Your Information
We use your data for the following legitimate purposes:
- To provide, manage, and improve our services (golf, club facilities, hotel stays, events, memberships)
- To process bookings, payments, and membership applications
- To communicate with you (confirmation emails, newsletters, important updates)
- To personalize your experience (e.g., recommended events or dining options)
- To comply with legal obligations, prevent fraud, and ensure security
- To send marketing communications (only with your consent – you can opt out anytime)
3. Sharing Your Information
We do not sell your personal data. We may share information only in these limited cases:
- With trusted service providers (e.g., payment gateways, IT support, legal advisors) who are bound by confidentiality
- With affiliates or partners strictly for service delivery
- When required by law, court order, or government authority
- In case of merger, acquisition, or asset sale (your data remains protected)
4. Data Security
We implement industry-standard security measures (encryption, firewalls, access controls) to protect your information. However, no system is 100% secure – we continuously monitor and update our practices.
5. Your Rights
Depending on applicable laws (including Pakistan’s data protection regulations), you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing
- Object to processing
- Lodge a complaint with the relevant authority
To exercise these rights, contact us at privacy@royalislamabad.com
6. Cookies & Tracking Technologies
We use cookies to enhance your experience (essential, performance, and marketing cookies). You can manage preferences via our cookie banner or browser settings.
7. International Data Transfers
As a premium resort, data may be transferred to secure international servers. We ensure adequate safeguards (e.g., standard contractual clauses) are in place.
8. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with the updated “Last Updated” date. Significant changes will be notified via email or website notice.
10. Contact Us
For any privacy-related queries, please reach out:
- Email: jackkhan413@gmail.com
- Phone: 03408218664
- Address: Giga Mall World Trade Center Dha2 Islamabad
Your trust is our highest priority. Thank you for choosing Royal Islamabad Golf Club & Resort.